Terms of Service

Terms of Service

Last Updated: 10 August 2025 (MYT)

Welcome to Vaultixx.co (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website, services, and purchases. By accessing or using our site, you agree to these Terms. If you do not agree, please discontinue use immediately.

1. Use of Our Website

  • You must be at least 18 years old or have the consent of a parent/guardian to use this site.

  • You agree to use the site only for lawful purposes and not to misuse or disrupt the services.

2. Products & Availability

  • All products are subject to availability.

  • We reserve the right to limit quantities, discontinue products, or change specifications without notice.

  • Colors and designs shown on the site may appear slightly different due to display settings.

3. Pricing & Payments

  • All prices are listed in Malaysian Ringgit (RM) unless otherwise stated.

  • We accept payments through the secure methods available at checkout.

  • Prices may change without notice; however, the price at checkout is final for your purchase.

4. Order Acceptance

  • We reserve the right to refuse or cancel any order due to suspected fraud, unauthorized transactions, or stock limitations.

  • If we cancel an order, you will be refunded in full via your original payment method.

5. Shipping

  • Our Shipping Policy forms part of these Terms and applies to all orders.

  • Delivery times are estimates and may vary due to customs, courier delays, or peak seasons.

6. Returns & Refunds

  • Please refer to our Refund & Returns Policy for details.

  • We do not accept returns for products damaged due to misuse or normal wear and tear.

7. Intellectual Property

  • All content on Vaultixx.co, including designs, images, logos, and text, is owned by Vaultixx and protected under copyright and trademark laws.

  • You may not copy, reproduce, or distribute our materials without prior written permission.

8. Limitation of Liability

  • Vaultixx will not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

  • To the maximum extent permitted by law, our total liability for any claim will not exceed the amount you paid for the product.

9. Privacy & Data Collection

  • By using our site, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information, including the use of Meta Ads and tracking pixels for marketing purposes.

10. Governing Law

  • These Terms are governed by the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of the Malaysian courts.

11. Changes to Terms

  • We may update these Terms at any time without prior notice.

  • Continued use of the site after updates means you accept the new Terms.

12. Contact Us

For any questions regarding these Terms, please reach us via our Contact Page or Instagram @vaultixx.