Privacy Policy

Vaultix Privacy Policy

Last Updated: 10 August 2025 (MYT)

1. Introduction

Vaultix (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website vaultixx.co, purchase our products, or interact with our marketing channels.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information when you interact with us:

  • Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details.

  • Order Information: Products purchased, order history, and preferences.

  • Technical Data: IP address, browser type, device information, and location data.

  • Marketing & Tracking Data: Information collected through cookies, Meta Pixel, and similar tracking technologies to measure performance and deliver personalized ads.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Improve our website, products, and services.

  • Send marketing communications (where permitted by law).

  • Personalize your shopping experience.

  • Measure, analyze, and optimize advertising campaigns using tools such as Meta Pixel.

4. Cookies & Tracking Technologies

We use cookies and tracking pixels (including Meta/Facebook Pixel) to:

  • Track website traffic and user behavior.

  • Measure ad performance and conversions.

  • Deliver relevant ads across Meta platforms (Facebook, Instagram) and partner networks.

You can manage cookies through your browser settings. Some features of the site may not work properly without cookies.

5. Sharing Your Information

We do not sell your personal information.
We may share data only with:

  • Service Providers: Payment processors, shipping companies, and marketing platforms (e.g., Meta, Shopify).

  • Legal Requirements: If required by law or in response to valid legal requests.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Limit or disable tracking technologies.

To exercise these rights, please contact us at support@vaultixx.co or via our Contact Page.

7. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

10. Contact Us

If you have questions or concerns about this policy, please contact us through our Contact Page or via Instagram @vaultixx.